Overview

A global pharmaceutical and biotech company was struggling to manage its internal knowledge ecosystem. Information lived in disconnected silos, data formats were inconsistent, and teams couldn’t easily access the insights they needed to make critical decisions. With innovation cycles accelerating and collaboration becoming more complex, the company needed a smarter way to organize and activate knowledge.

The Challenge

The client’s existing systems made it difficult to connect dots across departments. Data was scattered, poorly tagged, and often outdated. Searching for relevant information meant switching between platforms—or worse, relying on word of mouth.

Beyond discoverability, governance was also an issue. There was no standardized way to manage access, no central repository to track updates, and no scalable process for sharing knowledge across functional areas. As a result, decision-making was slower, less confident, and more reactive than it should be.

The Solution

Second Brain is a Generative AI-powered platform developed to act as a centralized, secure knowledge assistant.

• Natural Language Search across structured and unstructured sources

• Role-based access control, ensuring sensitive data stays protected

• Automated data workflows and export tools for operational efficiency

• Unified knowledge architecture, integrating internal and external systems

Second Brain creates a seamless experience for users to ask, find, and act—without jumping between tools or hunting for documents. It’s not just a repository; it’s a decision-making companion.

Key Outcomes

• Reduced information retrieval time by 60%

• Enabled real-time collaboration across R&D, regulatory, and commercial teams

• Increased trust in shared data through standardization and version control

• Established a scalable base for predictive insights and multilingual support