Building a predictive model to empower culture teams and improve performance
Building a predictive model to empower culture teams and improve performance

Overview
Culture teams need to detect early signs of disengagement and attrition to retain top talent and ensure delivery quality. The solution? The Santex Lab leverages machine learning to analyze workforce data, uncover hidden patterns, and predict performance risks. Businesses can take proactive action, reduce turnover, and optimize workforce efficiency.
The Challenge
Talent retention is the most critical and complex challenge organizations face today. For culture teams, acting too late often means losing high-potential people and facing the ripple effects on project outcomes and team morale.
The question was clear: Can we use the data we already have to predict when talent might be at risk, and act before it happens?
At Santex, culture plays a key role in delivery success. The team needed to connect scattered employee data — from engagement signals to performance metrics — and identify the patterns that could help prevent churn or underperformance. Without a structured, scalable model, decisions would continue to rely on intuition and hindsight.
The Solution
TalentAI is a machine learning model built to detect risk factors across the employee journey. It ingests data points such as feedback trends, performance reviews, and team interactions to uncover correlations that may signal disengagement or a potential drop in performance.
The model runs periodically and produces risk profiles that are shared with the culture team, allowing them to take proactive measures, from personalized check-ins to early intervention plans.
What makes TalentAI powerful isn’t just the accuracy of its predictions; it’s the ability to turn workforce insights into real-time actions that support people and protect outcomes.
Key Outcomes
Since implementing TalentAI, the culture team has taken a more strategic and preventive role in workforce management. The ability to detect and address issues before they escalate has resulted in measurable business benefits:
Improved retention of high-value talent
Early detection of performance decline trends
More targeted interventions, reducing reactive HR efforts
Stronger alignment between cultural initiatives and delivery performance
Enhanced employee experience, rooted in timely, data-informed support
Find out how this solution can work for your team.
Overview
Culture teams need to detect early signs of disengagement and attrition to retain top talent and ensure delivery quality. The solution? The Santex Lab leverages machine learning to analyze workforce data, uncover hidden patterns, and predict performance risks. Businesses can take proactive action, reduce turnover, and optimize workforce efficiency.
The Challenge
Talent retention is the most critical and complex challenge organizations face today. For culture teams, acting too late often means losing high-potential people and facing the ripple effects on project outcomes and team morale.
The question was clear: Can we use the data we already have to predict when talent might be at risk, and act before it happens?
At Santex, culture plays a key role in delivery success. The team needed to connect scattered employee data — from engagement signals to performance metrics — and identify the patterns that could help prevent churn or underperformance. Without a structured, scalable model, decisions would continue to rely on intuition and hindsight.
The Solution
TalentAI is a machine learning model built to detect risk factors across the employee journey. It ingests data points such as feedback trends, performance reviews, and team interactions to uncover correlations that may signal disengagement or a potential drop in performance.
The model runs periodically and produces risk profiles that are shared with the culture team, allowing them to take proactive measures, from personalized check-ins to early intervention plans.
What makes TalentAI powerful isn’t just the accuracy of its predictions; it’s the ability to turn workforce insights into real-time actions that support people and protect outcomes.
Key Outcomes
Since implementing TalentAI, the culture team has taken a more strategic and preventive role in workforce management. The ability to detect and address issues before they escalate has resulted in measurable business benefits:
Improved retention of high-value talent
Early detection of performance decline trends
More targeted interventions, reducing reactive HR efforts
Stronger alignment between cultural initiatives and delivery performance
Enhanced employee experience, rooted in timely, data-informed support
Find out how this solution can work for your team.
Overview
Culture teams need to detect early signs of disengagement and attrition to retain top talent and ensure delivery quality. The solution? The Santex Lab leverages machine learning to analyze workforce data, uncover hidden patterns, and predict performance risks. Businesses can take proactive action, reduce turnover, and optimize workforce efficiency.
The Challenge
Talent retention is the most critical and complex challenge organizations face today. For culture teams, acting too late often means losing high-potential people and facing the ripple effects on project outcomes and team morale.
The question was clear: Can we use the data we already have to predict when talent might be at risk, and act before it happens?
At Santex, culture plays a key role in delivery success. The team needed to connect scattered employee data — from engagement signals to performance metrics — and identify the patterns that could help prevent churn or underperformance. Without a structured, scalable model, decisions would continue to rely on intuition and hindsight.
The Solution
TalentAI is a machine learning model built to detect risk factors across the employee journey. It ingests data points such as feedback trends, performance reviews, and team interactions to uncover correlations that may signal disengagement or a potential drop in performance.
The model runs periodically and produces risk profiles that are shared with the culture team, allowing them to take proactive measures, from personalized check-ins to early intervention plans.
What makes TalentAI powerful isn’t just the accuracy of its predictions; it’s the ability to turn workforce insights into real-time actions that support people and protect outcomes.
Key Outcomes
Since implementing TalentAI, the culture team has taken a more strategic and preventive role in workforce management. The ability to detect and address issues before they escalate has resulted in measurable business benefits:
Improved retention of high-value talent
Early detection of performance decline trends
More targeted interventions, reducing reactive HR efforts
Stronger alignment between cultural initiatives and delivery performance
Enhanced employee experience, rooted in timely, data-informed support
Find out how this solution can work for your team.
Overview
Culture teams need to detect early signs of disengagement and attrition to retain top talent and ensure delivery quality. The solution? The Santex Lab leverages machine learning to analyze workforce data, uncover hidden patterns, and predict performance risks. Businesses can take proactive action, reduce turnover, and optimize workforce efficiency.
The Challenge
Talent retention is the most critical and complex challenge organizations face today. For culture teams, acting too late often means losing high-potential people and facing the ripple effects on project outcomes and team morale.
The question was clear: Can we use the data we already have to predict when talent might be at risk, and act before it happens?
At Santex, culture plays a key role in delivery success. The team needed to connect scattered employee data — from engagement signals to performance metrics — and identify the patterns that could help prevent churn or underperformance. Without a structured, scalable model, decisions would continue to rely on intuition and hindsight.
The Solution
TalentAI is a machine learning model built to detect risk factors across the employee journey. It ingests data points such as feedback trends, performance reviews, and team interactions to uncover correlations that may signal disengagement or a potential drop in performance.
The model runs periodically and produces risk profiles that are shared with the culture team, allowing them to take proactive measures, from personalized check-ins to early intervention plans.
What makes TalentAI powerful isn’t just the accuracy of its predictions; it’s the ability to turn workforce insights into real-time actions that support people and protect outcomes.
Key Outcomes
Since implementing TalentAI, the culture team has taken a more strategic and preventive role in workforce management. The ability to detect and address issues before they escalate has resulted in measurable business benefits:
Improved retention of high-value talent
Early detection of performance decline trends
More targeted interventions, reducing reactive HR efforts
Stronger alignment between cultural initiatives and delivery performance
Enhanced employee experience, rooted in timely, data-informed support
Find out how this solution can work for your team.
Other Stories of Impact

Let’s drive impactful change together!
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Let’s drive impactful change together!
Fill out the form to connect with our team.
A Santex expert will contact you to discuss your needs and explore opportunities to collaborate.

Let’s drive impactful change together!
Fill out the form to connect with our team.
A Santex expert will contact you to discuss your needs and explore opportunities to collaborate.
Connect Program
Expert-Led Innovation
Quality & Security
Committed to Sustainability
Connect Program
Expert-Led Innovation
Quality & Security
Committed to Sustainability
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Cordoba, Argentina
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C1414BTM, Palermo
Ciudad Autónoma de Bs. As.
Lima, Peru
Av. Víctor A. Belaúnde 147, Ed. Real Dos, San Isidro, 15073
Lima Metropolitana
California, USA
6790 Embarcadero Lane #100 Carlsbad, CA 92011
+1 (888) 622-7098
Cordoba, Argentina
Humberto Primo 630, Piso 9CP 5000, Cordoba+54 (351) 210 1081
Buenos Aires, Argentina
Costa Rica 6019, Piso 3
C1414BTM, Palermo
Ciudad Autónoma de Bs. As.
Lima, Peru
Av. Víctor A. Belaúnde 147, Ed. Real Dos, San Isidro, 15073
Lima Metropolitana
California, USA
6790 Embarcadero Lane #100 Carlsbad, CA 92011
+1 (888) 622-7098
Córdoba, Argentina
Humberto Primo 630, Piso 9
CP 5000, Córdoba
+54 (351) 210 1081
Buenos Aires, Argentina
Costa Rica 6019, Piso
3
C1414BTM, Palermo
Ciudad Autónoma de Bs. As.
Lima, Perú
Av. Víctor A. Belaúnde 147, Ed. Real Dos, San Isidro, 15073
Lima Metropolitana
California, USA
6790 Embarcadero Lane #100 Carlsbad, CA 92011
+1 (888) 622-7098
Cordoba, Argentina
Humberto Primo 630, Piso 9CP 5000, Cordoba+54 (351) 210 1081
Buenos Aires, Argentina
Costa Rica 6019, Piso 3
C1414BTM, Palermo
Ciudad Autónoma de Bs. As.
Lima, Peru
Av. Víctor A. Belaúnde 147, Ed. Real Dos, San Isidro, 15073
Lima Metropolitana