Later in 2018, Kony, an established fintech company, made the move to acquire Pivotus. It is not uncommon to hear about a traditional financial institution making an investment in a start-up but this was a breakthrough because it was exactly the other way around: the smaller fintech company had decided to purchase the innovation subsidiary of a traditional bank. 

Kony wanted to transform Engage so that it could be marketed to other financial institutions as well. But given each bank’s individual needs to guarantee the protection of their client’s information, they needed to redesign the product’s architecture to allow separate instances of data. That’s when we began to move from a single-tenant into multi-tenant architecture.

It was far from simple. Engage was developed using Lagom, which wasn’t originally thought to support multi-tenant architecture. Our team worked for a full year around this solution and often consulted the creators of the Lagom framework during the process.

While we continued to concentrate on solving technical problems, there was yet another major change in product ownership on the horizon. In August 2019, Temenos, one of the world’s leaders in banking software, acquired Kony – As in other industries across the world, consolidation is also a growing trend within fintech software companies and as a technology partner, it is critical to be able to adjust to any kind of collaboration framework.