Valued at $3.65 trillion, the US healthcare industry is larger than many national economies. Disrupting this giant with new technology is not an easy task, even for the most cutting edge, forward-thinking companies. Yet CareCloud is attempting to do so.
They believe healthcare deserves tools that are as modern, well-designed, and easy-to-use as the ones encountered elsewhere in our daily lives.
A few years ago, we joined CareCloud’s efforts when we became their technology partner. We have supported the development of their products which include, among others, cloud-based practice management, electronic health records, and medical billing software and services.
Here we look at how our relationship has evolved since the beginning and the key strengths we bring:
According to CareCloud, the recruitment process and ramp-up period for new candidates had become a pain point. It required a lengthy, time-involved process to evaluate and decide between various applicants in addition to the legal and financial arrangements necessary to onboard a new hire. The entire process, in some cases, could require up to 4 months to fill one position.
At the time CareCloud reached out to us, recruiting and scaling their in-house development teams had become costly and time-consuming.
CareCloud previously had a negative experience with a former software partner, but they decided to give offshoring another chance when a trusted colleague recommended Santex. We knew it would prove to be challenging, but we do not shy away from any opportunities to improve and gladly accepted the road ahead. From that very moment, the ability to find the right solution was in our hands.
Our human capital department worked around the clock to assemble a team of senior software developers, mobile application developers, business analysts and quality assurance engineers with relevant experience in the life science industry.
On a technical level, our journey with CareCloud can be highlighted in three areas.
The success of the Santex-CareCloud relationship is evidence that software outsourcing can have tremendous benefits when the remotely distributed teams are highly motivated, technically savvy, and capable of becoming an integral part of the client’s team.