By Johan Tabori – Project Manager at Santex
The project management role has evolved very rapidly over the last two decades. The traditional view of “boss” has morphed into a combination of “facilitator” and “coordinator” which fits better in agile organizations. The following tips may help you to improve your project management skills in today’s increasingly changing business environments:
1. Ensure healthy and friendly work environments.
Fear is the worst incentive to work, therefore, make sure the team work environment is as friendly as it can be, your teammates will trust you and you will be able to delegate responsibilities more adequately. Same works for the client, team dynamics can be affected by how good a relationship with the client is, so don’t be afraid to demand collaboration and mutual respect.
2. Know your team and client.
As a project manager, you need to be a little bit of a psychologist. As you move forward in the project, it’s very important to understand both your team’s and client’s mindsets. This will become very helpful when bringing up sensitive issues or when you need to resolve conflicts.
3. Quickly respond to communications.
Unless you are in a meeting or have an emergency, don’t wait too long to respond an email or call. If you’re not sure about the topic in discussion, don’t be afraid to ask for clarifications. If it requires further investigation, let the sender know and promise you will looking into it and get back to him/her as soon as possible.
4. Review project status with your client periodically.
Weekly follow up meetings is the best way to keep your client and/or stakeholders informed. Make sure you cover key aspects of the project such as current status, scope, milestones, communications and team updates.
5. Involve your team as much as possible in key decisions regarding the project.
In most cases, your team have more technical skills than you do, so instead of imposing any particular technology, architecture or framework, make sure these are agreed within the team.
6. Take the opportunity to learn.
Self centered project managers fail miserably in accomplishing long term goals . Acknowledge your weaknesses and information gaps and learn from every team member and client.
7. Demonstrate your value as a service provider before asking for more business.
Clients hate when they are presented with prospective new businesses at the beginning of the contract. They want to see you “in action” before they can start thinking about it. Once you have proved you deliver value to their organization, they will come to you and discuss future projects.
About the Author
Johan Tabori – Johan’s education as an informatics engineer prepared him well to become the project manager that he is today. A natural multi-tasker, he has been leading IT project teams in a variety of vertical markets and applications for more than 10 years.