Organizational Policies with a Gender Perspective
By Walter Abrigo, Managing Director, and Celeste Torresi, Chief Operations Officer at Santex. We frequently

By Walter Abrigo, Managing Director, and Celeste Torresi, Chief Operations Officer at Santex.

We frequently hear about the topic of equality between men and women in the workplace. We believe that companies with greater gender equality tend to be more innovative and profitable.

Although the issue is increasingly present in the agendas of governments, companies, institutions, and civil society; the gender bias remains a significant obstacle to the development of communities, and thus the prejudice is particularly acute in the workplace.

In this context, organizations try to remain relevant by promoting different types of initiatives: accepting inclusive language, holding awareness workshops, forming mixed groups, trying to establish personnel selection policies focused on women, among others. Based on our experience at Santex, we believe that while these initiatives contribute to forming more favorable, sensitive, and inclusive contexts, they are not sufficient for a real paradigm shift. Strong actions are also needed in order to really change the everyday environment in which we live.

According to Phumzile Mlambo-Ngcuka, Executive Director of UN Women, at the current rate of female empowerment, it would take close to 220 years to close the gender gap, and the world can not afford to wait that long. Those of us who have the possibility to make decisions that will impact other people,  cannot pass up the opportunity to create new scenarios and consciences. We need to promote new approaches.

As part of a process of cultural transformation, 4 years ago in Santex, we decided to tackle the problem by seeking to transform our immediate context, and generating real initiatives for our “internal community”. In this process and in relation to this problem, we focus on two major slogans:

  • Equality of opportunities.
    • Women in management positions
    • Equal position, equal salary.
  • Professional development of women when they become mothers.

Equality of opportunities

At the beginning of the process, 4 years ago, only 20% of the management positions were occupied by women. Today the percentage reaches 50%.

This step from 20% to 50% was gradual, starting with the support positions (such as Administration) until reaching a balance in the critical positions of the business (such as Operations).

The same occurred with the growth of salaries. These were modified to reach equality between men and women who occupy similar positions.

Although it is true, an objective of identical quotas by gender can be reasonable in large numbers (for example, Law No. 27.412 on Gender Parity in Areas of Political Representation). In organizations of the size like ours, we must strive to ensure that all people with talent have the same possibilities regardless of gender, ethnicity, race, religion and sexual orientation.

In our organization, this transformation was a product of recognizing the experience and talent existing in women who were part of the company who were not yet in management positions.

Professional development of women when they become mothers

Women faces immense challenges to fully perform in their profession if they also decide to become a mother: the family organization and its inclusion in the labor market is not something simple or easy to solve. Your partner can share the tasks, but it is she who gives them the breast and this important part of nurturing a new child cannot be performed at a distance.

Therefore, with the intention that mothers can return to work more easily, being able to breastfeed, and see their babies in the office, we created the “Santex Daycare”. Mothers bring their newborn babies to the workplace until they reach their first year of life. The daycare is prepared especially for babies with a child caretaker on staff.

In addition to the differential benefit for Santex moms, this space is also open for parents who work with us to bring their children.

From the beginning, The Santex Daycare was configured as an awareness campaign for all the people that are part of the organization and for those who visit us in our offices.


One of the most important challenges is the participation of women in software development teams. Currently, only 15% of our general endowment are women, and this ratio worsens if we consider that from 15% previously mentioned, 62% are in support positions.

Additionally, when we analyze in detail the roles that women occupy in  development teams (6% of the Operations allocation), we see that all of them hold positions of “Testing” or “Business Analysis”.  In other words, none of them exclusively perform programming tasks.

An option available to the Human Capital Department could be to focus on the processes of search and selection in women, which we see as necessary but not sufficient since, although it is true, the universe of women in this industry is growing, and it does not exceed 14%..

For this reason, the involvement and support of organizations that raise awareness about the role of women and their participation in technology is key. Some of the organizations we are actively involved with are Women in Technology (MET acronym in Spanish) and Provincial Inclusion and Terminality Program 14-17.

1 By Achim Steiner, Administrator of the United Nations Development Program (UNDP), and Phumzile Mlambo-Ngcuka, Executive Director of UN Women, Available at http://www.unwomen.org/en/news/stories/2018/3/op-ed-making-the-business-case-for-gender-equality

2 By Achim Steiner, Administrator of the United Nations Development Program (UNDP), and Phumzile Mlambo-Ngcuka, Executive Director of UN Women, Available at: http://www.unwomen.org/es/news/stories/2018/3/op-ed-making-the-business-case-for-gender-equality